Privacy policy
Effective as of June 30, 2026
NOTEFINDER PRIVACY POLICY
Introduction
Real Music, Inc., doing business as NoteFinder ("NoteFinder," "we," "our," or "us"), operates the NoteFinder website, mobile applications, and related services (collectively, the "Service").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains:
- what information we collect;
- how we use that information;
- when we disclose it;
- the choices available to you; and
- the steps we take to safeguard it.
By using the Service, you acknowledge that your information will be handled as described in this Privacy Policy.
Summary
Although you should read through the Policy for complete information on how we collect, use, share, and secure information, the following provides a summary of some of the most important aspects of our privacy practices:
- We may use your personally identifiable information to provide you with services, including to process payments you make, to improve our services, and to provide you with information on announcements.
- We may share your personal information where necessary to fulfill and deliver orders, provide customer support, support account functionality across devices, maintain and improve the Service, and comply with legal obligations. These circumstances are described in detail later in this Policy.
- We take reasonable measures to secure your personal information, but we cannot promise, and you should not expect, that your personal information will remain secure in all circumstances.
Principles for Processing Personal Information
We respect your privacy and are committed to protecting your personal information in compliance with the applicable legislation. This compliance is consistent with our desire to keep you informed and to recognize and respect your privacy rights. We agree to observe the following principles when processing personal information:
- Data will be processed fairly and in accordance with applicable law.
- Data will be collected for specified, legitimate purposes and not processed further in ways incompatible with those purposes.
- Data will be relevant to and not excessive for the purposes for which they are collected and used. For example, data may be rendered anonymous if deemed reasonable, feasible and appropriate, depending on the nature of the data and the risks associated with the intended uses.
- Data subjects will be asked to provide their clear and unequivocal consent for the collection, processing and transfer of their personal data.
- Data will be accurate and, where necessary, kept up-to-date. Reasonable steps will be taken to rectify or delete personal information that is inaccurate or incomplete.
- Data will be kept only as it is necessary for the purposes for which it was collected and processed. Those purposes shall be described in this Policy.
- Data will be deleted or amended following a relevant request by the concerned data subject, should such notice comply with the applicable legislation each time.
- Data will be processed in accordance with the individual's legal rights (as described in this Policy or as provided by law).
- Appropriate technical, physical and organizational measures will be taken to prevent unauthorized access, unlawful processing and unauthorized or accidental loss, destruction or damage to data. In case of any such violation with respect to personal data, we will take appropriate steps to end the violation and determine liabilities in accordance with applicable law and will cooperate with the competent authorities.
Information We Gather Automatically
We automatically collect limited technical information when you use the Service, including your IP address, browser type, operating system, device type, language settings, pages viewed, referring website, and the date and time of your visit.
We use this information to operate, secure, maintain and improve the Service, troubleshoot technical issues, prevent fraud, understand how the Service is used, and comply with legal obligations.
Where possible, we aggregate or de-identify usage information before using it for analytics or reporting.
Personal Information You Provide To Us
Depending on how you use the Service, you may provide:
- name
- email address
- username
- mailing address
- billing address
- support communications
- language preferences
- account preferences
- purchase information
Payment card information is entered directly into Stripe's secure payment environment. NoteFinder does not receive or store complete payment card numbers.
When you provide Personal Information to us, we may use that data to create a "My Profile" page for you, which will be held in a database using reasonable security measures to protect the data from unauthorized access. Others outside NoteFinder.com will not be allowed to see the data on your My Profile Page except with your consent (see below). If you register to set up an account, you will be able to access your My Profile page at any time in order to update your individual Personal Information listed therein (see below under "How Can You Correct or Review Your Personal Information?" for more details).
Access to your purchases
When you purchase content from us, we use your email address to deliver your purchase and allow you to access it later.
If you return to access your purchases, we may ask you to verify your email address (for example, by entering a one-time code). Once verified, we may associate your purchases with your email address and provide access to them through a personal library.
This does not require a password and is designed to give you secure, convenient access to your content.
We process this information to fulfil our contract with you and to provide ongoing access to your purchases. We do not use your email for marketing unless you have explicitly opted in.
We may associate purchases, recently viewed scores, download history, and account preferences with your account to provide your personal library across devices and restore your purchases when you sign in.
Data we store
When you purchase a score from NoteFinder, we may store:
- Your email address
- Details of your purchases
- Download/access history
- Authentication data (such as verification codes)
Retention
We retain your purchase information so you can access your content in the future.
You can request deletion of your data at any time, although this may remove access to previously purchased content.
How Can Your Personal Information Be Used?
Within NoteFinder
When you make a purchase through NoteFinder, your payment will be processed by Stripe, our payment processor. We do not store your full payment card number on our own servers. Stripe processes and stores your payment information on our behalf in order to complete transactions, prevent fraud, process refunds, and comply with legal and accounting obligations. We may receive limited transaction details from Stripe, such as payment status, card type, expiry date, and the last four digits of your card, for order fulfilment, customer support, and record-keeping. Stripe processes payment data in accordance with its privacy policy.
If you register for an account, we may store information associated with your account, including certain preferences, settings, and activity data described elsewhere in this Policy, in order to support your use of the Service across your devices.
NoteFinder keeps track of the websites and pages you visit within the Service, what features and content you use and how frequently. This information may be used by NoteFinder to maintain and improve the content, design, usability, and quality of the Service; to improve your user experience; to generate and provide statistics regarding use of the Service; to deliver customized content within the Service to users whose behavior indicates that they are interested in a particular subject area, and to develop new products and services.
We may use your Personal Information and other non-personally identifying information we collect to update you about our products or services or to contact you about exciting offers of new products or services that we believe may be of interest to you. You always have the option to receive fewer or no communications in the future from us by opting out. You may opt out by (a) following the instructions included in the specific communication you no longer wish to receive, (b) sending an email to privacy@notefinder.com and explaining how you would like to modify your preferences, or (c) accessing your Profile page and modifying how you would like to modify your preferences.
Finally, without any specific approval from you, we may develop general aggregate data (i.e., data that cannot be used to identify specific individuals) about our user community that is partly based on information about you and your transactions with NoteFinder. For example, hypothetically, you might be one of 1,000,000 customers between the ages of 25 and 35.
Service Providers
We may employ third party companies to provide customer support, perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our Service is used. These third parties may have access to your personal information to the extent required to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Mailing List
You can be added to the NoteFinder mailing list upon request; subscriptions to the mailing list can be cancelled at any time.
For Legal Enforcement Purposes
We reserve the right to disclose your Personal Information as required by law or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against you if you are violating the Terms of Service for this Service or may be causing injury to or interference (intentionally or unintentionally) with our company's rights or property, other users of this Service or anyone else who could be harmed by your activities. Additionally, NoteFinder cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of NoteFinder or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
As an Asset of NoteFinder
If NoteFinder becomes involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, your information will be transferred to the acquiring entity. In such a situation, you will be provided with notice that a transfer of your information is imminent, and you will be given an opportunity to opt-out of the transfer of your information.
Personalization
We use information such as your purchases, recently viewed scores, saved preferences, language settings and account activity to personalize your experience, restore your library, remember your preferences and recommend relevant content within the Service.
We do not use this information to build advertising profiles or sell your personal information.
Do Not Sell My Personal Information
We do not sell or share personal information as those terms are defined under California law.
How Can You Correct or Review Your Personal Information?
You can access, review, update and correct Personal Information you have provided us by clicking on the My Profile tab at the top of this page. If you prefer, you can also contact us by sending an email to privacy@notefinder.com and explaining how you would like to modify your preferences.
Safeguarding Your Personal Information
Information security. To safeguard against unauthorized access to personal information by third parties, all electronic personal information held by NoteFinder is maintained on systems that are protected by up-to-date secure network architectures that contain firewalls and intrusion detection devices. The data saved in servers is "backed up" (i.e. the data are recorded on separate media) to avoid the consequences of any inadvertent erasure, destruction or loss otherwise. The servers are stored in facilities with high security, access restricted to unauthorized personnel, fire detection and response systems.
Physical and administrative security. We employ reasonable physical and administrative safeguards to protect your personal information. While we will use such efforts, we cannot and will not insure the security of your information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties, or acts or omissions beyond our reasonable control.
For Parents Concerning the Privacy of Information on Their Children
Children under 13 are not allowed to use NoteFinder. If you are based in countries other than the United States you may only use NoteFinder if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of NoteFinder has been provided to us. If you are a parent and you learn that your child is using NoteFinder and you don't want them to please contact us.
Cookies
NoteFinder uses only a limited number of first-party cookies and similar technologies necessary to operate the Service, maintain security and remember certain user preferences.
We do not use advertising cookies or third-party tracking cookies. Our analytics do not rely on cookies stored on your device.
For additional information, including the specific cookies we use, please see our Cookie Policy.
Links to Other Sites
We do not endorse and are not responsible for the content or practices of web sites operated by companies outside of NoteFinder that may be linked to this Service. You should not assume that their privacy policies or practices are the same as those followed by our company or by other NoteFinder companies. Visitors to any such web sites should refer to their respective privacy policies and practices.
How to Contact Us
If you have any questions or complaints about our Privacy Policy, you can contact us at 2261 Market Street STE 85583, San Francisco, CA 94114
or privacy@notefinder.com. When we receive such inquiries about our Privacy Policy, we will use the Personal Information (such as your email address) only to respond to your question or comment.
You may request access to any Personal Information maintained on you by NoteFinder at any time by emailing privacy@notefinder.com.
You may email privacy@notefinder.com to review, update, and revise your personal information.
If any information is inaccurate or incomplete, you may request that the data be amended. It is your responsibility to provide us with accurate personal information about yourself and to inform us of any changes (e.g. new home address or change of name).
If you demonstrate that the purpose for which the data is being processed is no longer legal or appropriate, the data will be deleted, unless the applicable law requires otherwise. You also have the right to request the deletion of your personal data for any reason by emailing privacy@notefinder.com. If you do so, we will reasonably try to notify all third parties with whom we shared the data to delete your personal data.
Additional Information for California Consumers
The California Consumer Privacy Act ("CCPA"), amended by the California Privacy Rights Act ("CPRA") provides California residents, referred to in the law as "consumers," with rights to receive certain disclosures regarding the collection, use, and sharing of personal information, as well as rights to access and control personal information. Certain information that we collect may be exempt from the CCPA/CPRA because it is considered public information (because it is made available by a government entity) or covered by another federal privacy law, such as the Gramm-Leach-Bliley Act, the Health Insurance Portability and Accountability Act, or the Fair Credit Reporting Act.
Categories of Personal Information Disclosed
We disclose the following categories of personal information to Stripe (our service provider):
- Identifiers (name, email, IP address)
- Personal information under Cal. Civ. Code §1798.80 (e.g., billing address)
- Commercial information (transaction details)
- Internet/electronic activity (device and usage data related to transactions)
Service Provider Disclosure
We disclose personal information to Stripe as a service provider for business purposes, including:
- Payment processing
- Fraud detection and prevention
- Legal and regulatory compliance
Stripe is contractually restricted from retaining, using, or disclosing personal information for purposes other than providing these services.
Sale / Sharing of Personal Information
We do not sell or share personal information collected in connection with payment processing.
Sensitive Personal Information
Payment-related information may be considered sensitive personal information under California law.
We use and disclose sensitive personal information only as necessary to:
- Provide requested services (process payments)
- Prevent fraud
- Maintain security and integrity
We do not use sensitive personal information for purposes that would require offering a "Limit the Use" right.
California Privacy Rights
If you are a California resident, you have the right to:
- Request access to the personal information we collect about you
- Request deletion of your personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information (we do not sell/share payment data)
- Not be discriminated against for exercising your rights
To exercise your rights, contact us at privacy@notefinder.com.
We may need to verify your identity before processing your request.
Data Retention
- Account information - until account deletion.
- Purchase history - as required to provide access and comply with legal obligations.
- Support requests - reasonable business period.
- Security logs - limited operational period.
Obligations to Data Protection Authorities
We will respond diligently and appropriately to requests from DPAs about this Policy or compliance with applicable data protection privacy laws and regulations. We will, upon request, provide DPAs with names and contact details of the individuals designated to handle this process. With regard to transfers of personal information, we will (i) cooperate with inquiries from the DPA responsible for the entity exporting the data and (ii) respect its decisions, consistent with applicable law and due process rights. With regard to transfers of data to third parties, we will comply with DPAs' decisions relating to it and cooperate with all DPAs in accordance with applicable legislation.
International Transfers
Your information may be processed in the United States and other jurisdictions where our service providers operate.
Changes in This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be identified by updating the "Effective Date" above and, where appropriate, by providing additional notice through the Service or by email.
Acceptance of This Privacy Policy
By using this Service, you consent to the collection and use of your Personal Information by NoteFinder in accordance with this Policy.